General Information

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TVS Rail Spares Information

Opening Hours

Office Opening Hours:

Mon-Thurs* 8:30am – 5:00pm

Fri* – 8:30am – 3:00pm

Sat-Sun – Office Closed, Online Orders Only

*Excluding Bank Holidays

Delivery Information

Mon-Fri* All orders before 2 pm of ‘in stock’ products will be delivered the next day before 6 pm.
Sat-Sun: Online orders of ‘in stock’ products will be processed on the following Monday for next day delivery.
*Excluding Bank Holidays
Products ‘out of stock’ are subject to supplier lead times, please contact [email protected] for updates.

Returns Information

Returns of faulty or damaged goods accepted for exchange or refund within 28 days of purchase – please include order number and invoice details when returning any items.

Return of items ordered in error or for any other reason – we reserve the right to charge a restocking fee.

Please contact [email protected] to arrange your exchange or refund

Bulk Orders

Please contact [email protected] to discuss bulk order requirements.

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